Idea Peddler is looking for an Account Coordinator to join our growing team.
About You:
You are someone who enjoys working in a changing environment, working on more than one thing at a time. You are reliable, organized, and follow through on what you say you’ll do. You can follow processes but also enjoy approaching new projects and tasks. You are charged by working with others and enjoy a quick-paced work environment.
A great fit for this position is:
- A team player
- Enjoys working with lots of different personalities and can befriend anyone
- Organized, thorough, accountable
- May be starting out in their career path or have 1+ years of experience in a role coordinating in advertising
- Comfortable using cloud-based collaboration tools for day-to-day team and client organization and project management
About the Role:
You will support Account Managers as they lead client accounts of various sizes, with support from functional department leads. You’ll work across the organization coordinating teams on a variety of initiatives. You will work to learn about the client’s businesses and fields, as well as key stakeholders that the agency interacts with. Build or further your understanding of advertising and get to know the functional departments of the agency.
- Support on client status calls, capturing conversations, and taking notes. Help ensure that all meeting follow-ups are documented, followed up on internally, and ultimately delivered on time.
- Be the Account Manager’s right hand, keeping accounts organized and successful.
- Manage projects, tracking and following up on all tasks assigned to functional department leads and managing timelines.
- Assist in client deliverable creation, collecting inputs from functional departments and supporting the Account Manager in finalizing deliverables.
- Manage your time across assigned accounts, keeping plates spinning while allotting the appropriate amount of time to each client.
What does success in this role look like?
- 95%+ NPS from clients’ quarterly business ratings
- <5% account churn on your clients/projects
- 90% project/client renewal rate
- Meet and beat all project timelines set with clients
- Stay in the details and be sure all requests have follow-through
- Manage your time, allocating appropriately across accounts
- Low to no errors or mistakes, from spelling/grammatical to financial
About Idea Peddler:
What’s it like to work at Idea Peddler?
We’re the rehab for big agency life. If you love doing smart and thoughtful work but hate the big agency bureaucracy and B.S., Idea Peddler might be the place for you. With appreciative and purpose-driven clients, a caring and transparent team culture, and true work-life balance, Idea Peddler is a place where you can thrive based on your own drive; a true meritocracy. In addition to having the chops to concept and execute campaigns flawlessly, curiosity, adventure, and a damn good attitude will carry you far here. We are a team of self-starters who hold dear our core values of adventure, discernment, motivation, and no B.S.
Idea Peddler, founded in 2011, is a full-service advertising agency that offers big agency expertise with boutique agency service. We create bespoke campaigns that deliver on clients’ unique goals and follow through with exceptional execution.